SALESFORCE

Empower your sales with customized quotes

Pondicherry » SALESFORCE
saleforce
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Accredited by

NSDCA

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Flexible Learning

In-centre/Hybrid training

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Practical Learning

Hands-on experience

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Learn from

Industry Experts

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Latest Tech

Up-to-date knowledge

Course objective

Salesforce, a leading customer relationship management (CRM) platform, typically has various objectives aimed at enhancing customer relationships, improving sales processes, and driving business growth. Salesforce aims to help businesses build and maintain strong relationships with their customers by providing tools for tracking interactions, understanding customer needs, and delivering personalized experiences. Salesforce seeks to streamline sales processes, automate repetitive tasks, and provide sales teams with the tools they need to sell more effectively. This may involve features such as lead management, opportunity tracking, and sales forecasting. By improving sales efficiency, enhancing customer relationships, and providing insights into sales performance, Salesforce aims to help businesses increase their revenue and profitability. Salesforce offers marketing automation tools and analytics to help businesses execute targeted marketing campaigns, track campaign performance, and generate leads. Salesforce provides customer service solutions to help businesses deliver exceptional support experiences, resolve issues efficiently, and build customer loyalty. Salesforce aims to facilitate collaboration and communication among team members by providing a centralized platform for sharing information, tracking progress, and working together on projects.

Salesforce helps businesses organize and analyze customer data to gain insights into their behaviors, preferences, and needs. This data-driven approach enables businesses to make informed decisions and tailor their strategies accordingly. Salesforce continuously evolves its platform to adapt to changing business needs and technological advancements. This includes introducing new features, integrating with other systems, and providing flexible customization options. Salesforce helps businesses expand their market reach by providing tools for managing leads, contacts, and opportunities across various channels and geographies. Salesforce aims to provide a scalable and reliable platform that can support businesses of all sizes, from startups
to large enterprises, as they grow and evolve over time. These objectives may vary depending on the specific goals and priorities of each organization using Salesforce, but they generally align with the overarching goal of driving business success through improved customer relationships and operational efficiency.

Duration in Month

3 / 6 / 12

Stream

In-centre/Hybrid Training

Certifications

Individual/Master Progaram

Key Topics Covered

SCOPE

The scope of Salesforce is vast and continuously expanding as the platform evolves to
meet the changing needs of businesses across various industries. Here are some key areas that
fall within the scope of Salesforce:

  • Customer Relationship Management (CRM)
  • Sales Automation
  • Marketing Automation
  • Service and Support
  • Commerce
  • Community Engagement
  • Analytics and Business Intelligence
  • Integration and Customization
  • Artificial Intelligence (AI)
  • Mobile Solutions

Scope & Career Opportunities

Who is this Course suitable for ?

  • Business Students
  • Computer Science and Information Technology Students
  • Data Science and Analytics Students
  • Marketing and Sales Students
  • CRM and Customer Experience Students
  • Entrepreneurship Students
  • Nonprofit Management and Social Impact Students
  • Project Management Students

Salary Range Penetration

Entry-level: ₹300,000 – ₹800,000 per annum
Mid-level: ₹800,000 – ₹1,500,000 per annum
Senior-level: ₹1,500,000 – ₹3,000,000+ per annum

Job Roles

  • Salesforce Administrator
  • Salesforce CRM Administrator
  • Senior Salesforce Administrator
  • Lead Salesforce Administrator
  • Salesforce System Administrator
  • Salesforce Operations Administrator
  • Salesforce Platform Administrator
  • Salesforce Consultant
  • Salesforce Analyst
  • Salesforce Coordinator
Head Office

3rd Floor, 58 A, Villianur Main Rd,

opp. to Darling Digital World,

Pavazha Nagar, Thanthai Periyar Nagar,

Pondicherry, 605010

 

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